Your information, handled with care

Privacy & cookies

This notice explains how your information is used when you visit the Holydene Gardens website or register your interest.

Notice version: 15 November 2026

Who is responsible for your information?

Kyme Homes and Illuminating Investments are responsible for the registration information they use in connection with Holydene Gardens. Susan Brook is the central contact for enquiries and privacy requests: smb@illuminatinginvestments.com. Susan can direct your request to the relevant organisation.

Kyme Homes’ registered office is Beckside Court, Annie Reed Road, Beverley, East Yorkshire, United Kingdom, HU17 0LF. Its company registration number is 09966821. For details of Illuminating Investments’ privacy arrangements, or how responsibilities are divided between the partners, please contact Susan.

What we collect

When you complete the form, we collect your name, email address, any telephone number and postcode you choose to provide, your housing preferences, your current position and when you would be ready to move forward. Your registration email also records your contact choice, the consent wording and privacy notice version, the submission time and a registration reference. This website does not keep a separate database of registrations.

The form uses a daily-changing pseudonymous identifier derived from a network address to limit repeated submissions. A private temporary cache contains recent attempt times, references and contact-choice flags, not your name, email address or housing answers. Attempts stop counting after 15 minutes; stale cache files are removed after two days when the form is next used. Our hosting provider may separately process IP address, browser, device and request information to deliver and protect the website.

Why we use it

We use your registration to understand your interest, handle related enquiries and assess demand for the proposed types of housing. Our lawful basis is our legitimate interest in managing enquiries and planning the neighbourhood around prospective residents’ needs.

If you tick the optional contact box, we rely on your consent to send you news about Holydene Gardens and available opportunities by email and, where you supply a number, telephone. Leaving that box unticked does not stop you registering your interest.

We use technical information for our legitimate interests in running a secure, reliable website and preventing misuse. We do not use this form to make solely automated decisions that have legal or similarly significant effects on you.

Who can access your details?

Relevant staff at Kyme Homes and Illuminating Investments can use registration details for the purposes described above. Susan Brook is the central enquiry contact and may distribute enquiries internally to the appropriate team. Service providers supporting website hosting, security, data storage and authorised email delivery may process information on our behalf. We do not sell your details or pass them to unrelated organisations for their own marketing.

Registrations are sent by email to Susan Brook at smb@illuminatinginvestments.com. The website hosting and email providers process information needed to deliver those services. Please contact Susan for details of the providers currently used for Holydene Gardens and their privacy arrangements.

Where information is processed

Online service providers may process information outside the UK. Before using a provider for personal information, the responsible organisation must establish the applicable transfer arrangements, such as a recognised adequacy arrangement or approved contractual safeguards. Contact Susan for details of the countries and safeguards applicable to your information, and how to obtain a copy.

How long we keep information

Registration information is kept while it is needed to manage your interest in Holydene Gardens, relevant opportunities and related enquiries. We consider whether you remain interested, the progress of the neighbourhood, when we last had meaningful contact with you, any request to stop contact and any legal need to retain a record. Information that is no longer needed should be deleted or anonymised.

If you withdraw consent, a minimal suppression record may be kept to respect your choice. Legal claims, complaints or regulatory obligations may require particular records to be retained for longer. You can ask Susan for the retention arrangements applicable to your enquiry or request deletion.

Your choices and rights

You can withdraw consent to updates at any time by emailing Susan with “stop updates”. This does not affect the lawfulness of processing before withdrawal.

You have the right to object to direct marketing at any time. You can also object to processing based on legitimate interests. Depending on the circumstances, you may request access, correction, deletion, restriction or a portable copy of your information. Contact Susan to exercise your rights; we may need to verify your identity.

If you are unhappy with how information is handled, please contact us so we can consider your concern. You can also complain to the Information Commissioner’s Office, the UK data protection regulator, or call 0303 123 1113.

Is providing information compulsory?

No. There is no legal or contractual requirement to register. Your name and email are needed to associate your registration with you. Telephone and postcode are optional. Housing questions help us understand demand, and include flexible or exploring options. If you would prefer not to use the form, you can email Susan instead.

Cookies, analytics and external links

The website application does not set cookies, add advertising trackers or use non-essential analytics. Fonts and imagery are served with the website. The form does not save your personal answers in your browser’s persistent storage. The hosting provider may process technical information to operate and protect its services.

Map, social media and email links only open when you choose them; we do not embed tracking maps or social media feeds. External websites apply their own privacy and cookie policies.

Changes to this notice

We may update this notice as the neighbourhood and website progress. The version date above identifies this notice. Material changes affecting the use of registration information should be brought to the attention of the people affected.